Arleo Eye Associates

My wife and I found Dr Arleo and staff to be professional, courteous and above all competent. If insurance denies a claim then I’d feel that I received $500 worth of care for $100 or $200 dollars co-pay. My cataract surgery was explained to me with realistic expectations and I am sure Dr Arleo and staff explain the same way to all patients. I was diagnosed with cataracts by another optometrist who doesn’t do surgery. So Dr Arleo wasn’t involved in deciding that I needed surgery. He confirmed the diagnosis when I went to him. I have gone to ophthalmologists in NYC, New Jersey, Connecticut, Syracuse and Ithaca where I had lived at different times. I can assure everyone that Dr Arleo is one of the best I’ve seen. OK, why do I say that? First of all, the front desk personnel are knowledgeable, courteous and efficient. I learned about the practice from a front desk staff who explained every part of the practice when I initially stopped by before making an appointment. Secondly the technicians are friendly and competent. They made me feel at ease and explained every test they performed. I ask a lot of questions. And there was always a call back from a competent staff member when I called for information on my condition, both technical and administrative. The doctor is meticulous. He is very careful about spreading germs. I said to him, “I bet you have no incidence of post-operative infection in your patients since you are so careful.” His staff wipes down each room after a patient is examined. Not only are the instruments wiped. The counters and handles are also sanitized. You bet he is concerned about his patients. Before going to Dr Arleo, we travelled two hours to another ophthalmologist and we also attempted to contact another cataract surgeon elsewhere. The care and attention we received elsewhere was nowhere equal to what we received at Dr Arleo’s office. I highly recommend Dr Arleo’s practice to anyone seeking good eye care and friendly service.