Eurostyle Marble and Tile

I went to Eurostyle to get a slab of marble but they did not have a piece that I liked. They suggested I go to Norwalk, Ct, where they get some of their inventory. I live in Westchester County, NY and it's a 45 minute ride to Norwalk, Ct. I picked out a beautiful marble slab. The slab was sent to Eurostyle, where they cut and installed it in my kitchen. The remaining part of the slab I wanted to use for an island but not at that moment (I needed measurements and to see if an island would work.) I was told I must leave a $250.00 non refundable deposit on the slab and was assured that it would not be sold to anyone else, "your name is on it, don't worry." This was very important since I wanted my kitchen to match, (for those of you who aren't familiar with marble, every slab is different, kind of like a finger print). When I returned to Eurostyle, Martin, the owner, told me that my slab had been sold, without my knowledge, although he still held my $250.00 nonrefundable deposit. This left me no choice but to pick out another slab of marble. After making 2 additional visits to the showroom, I managed to find another slab of marble that I thought would work. I was told it would cost me a total of $700.00 less the $250.00 deposit, leaving me a balance of $450.00. The evening before delivery, Eurostyle called and I spoke with Martin, who told me it would cost me an additional $150.00 leaving the balance $600.00. Why? So in a nutshell, they sold my marble slab and charged me an additional $150.00 for my second choice of marble slab. Instead of recognizing their mistake, they penalized me. Is this any way to do business? I don't think so and was very disappointed.