There was 10 adults and two children in our party. Upon being seated, coffee was ordered. When we received coffee it was VERY COLD - not even temped. The whole restaurant was cold. The service was slow but the waitress offered to make a fresh pot of coffee. She informed us that "the kitchen was very cold because the cooks had the exterior door open". Fresh brewed coffee was hot for the second round. When our food arrived, the french fries were ice cold and the burgers were all cold. The soup was cold as well. The waitress did bring a few baskets of hot french fries to the table. Again, she apologized because the cooks had the exterior kitchen door open and the kitchen was very cold!! Really? We were hungry and we had a long wait before our food came, so we either ate the cold burgers or took them home. I would not visit this establishment again. I don't want to hear the "cooks have the kitchen door open and it's cold in there". Obviously, that was affecting the quality of the food so SHUT THE DOOR.
All USA
There was 10 adults and two children in our party. Upon being seated, coffee was ordered. When we received coffee it was VERY COLD - not even temped. The whole restaurant was cold. The service was slow but the waitress offered to make a fresh pot of coffee. She informed us that "the kitchen was very cold because the cooks had the exterior door open". Fresh brewed coffee was hot for the second round. When our food arrived, the french fries were ice cold and the burgers were all cold. The soup was cold as well. The waitress did bring a few baskets of hot french fries to the table. Again, she apologized because the cooks had the exterior kitchen door open and the kitchen was very cold!! Really? We were hungry and we had a long wait before our food came, so we either ate the cold burgers or took them home. I would not visit this establishment again. I don't want to hear the "cooks have the kitchen door open and it's cold in there". Obviously, that was affecting the quality of the food so SHUT THE DOOR.