I recently had an appointment for a cut w/ a glaze. In the past i have paid $25 for the glaze. Since I already have color this glaze is just to refresh the color. When it was time to pay I was being charger $30 more . I questioned the extra charge and was told that I was booked for for cut and single process color. I then explained this was an error, ( I only had budgeted for the $25 glaze), after asking my stylist what was done, the owner said the glaze was the same as having color done. I did NOT request that process. The owner simply acted as though this error was my fault, to top it off my bangs were cut too short! this would not have bothered me so much had I not just been ripped off! Needless to say I wont be returning,
I recently had an appointment for a cut w/ a glaze. In the past i have paid $25 for the glaze. Since I already have color this glaze is just to refresh the color. When it was time to pay I was being charger $30 more . I questioned the extra charge and was told that I was booked for for cut and single process color. I then explained this was an error, ( I only had budgeted for the $25 glaze), after asking my stylist what was done, the owner said the glaze was the same as having color done. I did NOT request that process. The owner simply acted as though this error was my fault, to top it off my bangs were cut too short! this would not have bothered me so much had I not just been ripped off! Needless to say I wont be returning,