Before going over there to renew my passport I read the reviews over here and was terrified. I expected to be berated at the door and humiliated while going through the application process. To my surprise, it was not the case. There was to line outside the embassy as some people say. I entered the building right away and waited for my turn for about 10 minutes only. The staff members were polite and welcoming. I don't know maybe it was their pay day the day I went there but everyone, including the security guy, was unexpectedly nice. It was my first time to visit this consulate so I cannot compare it to what was going on before but looking at the previous reviews I think they really did a great job and improved the staff attitudes and overall organization. Just register online on their website and go without any fear, it's pretty decent over there now.
All USA
Before going over there to renew my passport I read the reviews over here and was terrified. I expected to be berated at the door and humiliated while going through the application process. To my surprise, it was not the case. There was to line outside the embassy as some people say. I entered the building right away and waited for my turn for about 10 minutes only. The staff members were polite and welcoming. I don't know maybe it was their pay day the day I went there but everyone, including the security guy, was unexpectedly nice. It was my first time to visit this consulate so I cannot compare it to what was going on before but looking at the previous reviews I think they really did a great job and improved the staff attitudes and overall organization. Just register online on their website and go without any fear, it's pretty decent over there now.