New York Physical Medicine Center

I have been going here for 5 years, they have changed Drs 3 times. I absolutely loved Dr Grier,not only was he an excellent and very knowledgeable Dr,he was amazingly compassionate and kind. The PA Breann left the practice as well within a couple of weeks of Dr Grear. The new PA unfortunately may be quite knowledgeable however he seems to be running the show and he’s not my cup of tea. I believe he’s really not understanding of chronic pain and definitely not very empathetic to the patients who suffer horribly with this. Dr Masaba seemed compassionate however when I left urgent messages he never returned my calls and when I finally did speak on phone to him it was only because in my message I told him that 2 of my other Drs said I needed to speak with him. He told me he doesn’t make calls after hrs ( he called me at 4:00!). He said they’re a private clinic and don’t operate like that. He definitely was not pleased about calling me. The ladies who work there and the PT department and the therapists there are excellent,Wanda who does the prescriptions there has always gone above and beyond for me,if not for her I don’t think he would have ever called me. I could go on and on,my main point is I am very very unhappy with the new regime and the total lack of compassion that I have received since Dr Grier moved on.