Trusted this mechanic in the past. Had to get my car fixed. He said one portion of the repair would be at least $1000, and that the rest he wouldn't know for sure until he looked into it further but he would touch base with me with an update. Sounds good. About a week later there's no update, I reach out to him to find that he's done over $2000 worth of repairs and hadn't made any attempt to let me know before going forward. I look at the bill to see he put in a new factory model battery and brand new tires. My cars old enough that I would've been fine with used tires and a cheap battery. Charged for the labor to install the battery, I could've installed a battery myself if I'd known it needed one. None of this was communicated. Ok, so in order to pass inspection I need to drive by car for a bit to see if the check engine light comes back on, then they said I can come by around 5 even though they usually close that at time and get my new inspection sticker since they understand I didn't get out of work until 4:30. I drive over there after calling ahead and they said they'd wait around just to find that no one was there. Now I have a 30 minute drive back home just because they couldn't stick to what they said.
Trusted this mechanic in the past. Had to get my car fixed. He said one portion of the repair would be at least $1000, and that the rest he wouldn't know for sure until he looked into it further but he would touch base with me with an update. Sounds good. About a week later there's no update, I reach out to him to find that he's done over $2000 worth of repairs and hadn't made any attempt to let me know before going forward. I look at the bill to see he put in a new factory model battery and brand new tires. My cars old enough that I would've been fine with used tires and a cheap battery. Charged for the labor to install the battery, I could've installed a battery myself if I'd known it needed one. None of this was communicated. Ok, so in order to pass inspection I need to drive by car for a bit to see if the check engine light comes back on, then they said I can come by around 5 even though they usually close that at time and get my new inspection sticker since they understand I didn't get out of work until 4:30. I drive over there after calling ahead and they said they'd wait around just to find that no one was there. Now I have a 30 minute drive back home just because they couldn't stick to what they said.