Chase Bank

Walked in to open an account for my daughter. We didn’t have an appointment. It was 15 minutes before they closed. There was also another young lady sittiting there WITHOUT an appointment and we were told we couldn’t be seen and to make an appointment. Horrible customer service and rude. Last time I checked customers don’t get kicked out prior to closing. I worked at a bank before and we had to see every customer that walked in even if it was a minute prior to closing. They should also have more than ONE customer service rep available.