Worst business model of a veterinary practice that I have seen. They were willing to risk the life of a dear Pet because I could not be there to hand them a check. My sister‘s dog was ill and she did not have the money to pay for the urgent care needed. I was called and offered my sister the money to cover the bill. Citing the law which I am assuming they meant the patriot act, they would not except the check that I wrote and my sister took to them. I was unable to go to the facility myself so I provided a picture ID with the check. I talked to the supervisor, Krysta, who checked with the main office and stated this would be adequate. They then gave the check to my sister and told them it was declined. This clearly is not the case as the funds were drawn from my personal bank account from an American bank. And it should be noted that this is a local bank as well. It should be noted they were willing to take my personal credit card number over the phone without any identification being proven.
Worst business model of a veterinary practice that I have seen. They were willing to risk the life of a dear Pet because I could not be there to hand them a check. My sister‘s dog was ill and she did not have the money to pay for the urgent care needed. I was called and offered my sister the money to cover the bill. Citing the law which I am assuming they meant the patriot act, they would not except the check that I wrote and my sister took to them. I was unable to go to the facility myself so I provided a picture ID with the check. I talked to the supervisor, Krysta, who checked with the main office and stated this would be adequate. They then gave the check to my sister and told them it was declined. This clearly is not the case as the funds were drawn from my personal bank account from an American bank. And it should be noted that this is a local bank as well. It should be noted they were willing to take my personal credit card number over the phone without any identification being proven.