Terrible experience with this store. I bought 4 tires , all tires inflated to wrong pressure. Lied and said I needed an alignment . Paid for an alignment. Had to take it back because my truck was shaking. Technician took off In my truck like a madman , They said they aligned it for the 2nd time, truck was not aligned . Left for the 2nd time, truck was still shaking. Called Colonie, they told me to take it to them. I took it right out there. They aligned my truck for the 3rd time. They Checked the balancing , all 4 tires not balanced correctly, as they were checking the balance they noticed my rim was bent. Latham bent my rim and failed to tell me, Goodyear bought me a new rim. DO NOT GO TO THE LATHAM STORE - terrible service , manager Dave has no people or customer service skills what so ever. Very rude and unprofessional. Need tires go to Colonie Goodyear.
Terrible experience with this store. I bought 4 tires , all tires inflated to wrong pressure. Lied and said I needed an alignment . Paid for an alignment. Had to take it back because my truck was shaking. Technician took off In my truck like a madman , They said they aligned it for the 2nd time, truck was not aligned . Left for the 2nd time, truck was still shaking. Called Colonie, they told me to take it to them. I took it right out there. They aligned my truck for the 3rd time. They Checked the balancing , all 4 tires not balanced correctly, as they were checking the balance they noticed my rim was bent. Latham bent my rim and failed to tell me, Goodyear bought me a new rim. DO NOT GO TO THE LATHAM STORE - terrible service , manager Dave has no people or customer service skills what so ever. Very rude and unprofessional. Need tires go to Colonie Goodyear.