Been going here since I was a kid at their Albany location. Now it's my wife and I going for help with our team rather than me with my parents. Always helpful. Encouraging. The classes are great. The staff is always happy and friendly, and even with how busy they are, somehow manage to keep track of everyone and ask questions relating to previous visits like they work with you every single day. After a visit or two, when someone asks how your plants you bought last time, or some new filter setup, or some other detail you forgot you even talked about, you never feel like just another customer going through the door. They all know their stuff and love what they do. And it's why both my wife and I love going there.
Been going here since I was a kid at their Albany location. Now it's my wife and I going for help with our team rather than me with my parents. Always helpful. Encouraging. The classes are great. The staff is always happy and friendly, and even with how busy they are, somehow manage to keep track of everyone and ask questions relating to previous visits like they work with you every single day. After a visit or two, when someone asks how your plants you bought last time, or some new filter setup, or some other detail you forgot you even talked about, you never feel like just another customer going through the door. They all know their stuff and love what they do. And it's why both my wife and I love going there.