Simon Steven I

The office staff do not want to talk to you or look at you. You are a hinderance to them. There are at least 5 signs on the window partition letting you know not to tap on the glass. They make sure to take your co-pay immediately, and I found out why, the hard way. I scheduled an appointment for a procedure I’ve had done several times in that office by a since departed doctor. My files were mysteriously missing. I made an appointment to have a benign cyst removed from my scalp. I waited an exorbitant amount of time (2 hours) to be told after literally one minute of an examination that I had to return for the procedure on another date since that appointment was being treated as a consultation. I informed the doctor that I didn’t need a consult and that I made the appointment to have it removed. I was livid and let the doctor know. He was surprised by my disappointment and anger. I was denied the reimbursement of my co-pay of $50 and I left without making another appointment. I needed a note for work since I took the day off, and when the awful front desk person handed me the letter she said “You’re welcome!” With an attitude. AVOID AT ALL COSTS.