The bank withheld two check deposits I made 6 days ago on a Friday. The bank withheld the money and said it will be made available on Thursday. That's a very long time to hold on to checks. They decided not to make $100 available as they do when checks are deposited. Phone support told me the branch will be able to release the funds. The branch manager declined to help me and got snappy instead of offering a solution. Moreover, I called and asked for the service to avoid insufficient funds fees in advance. The branch further declined to assist when I brought up this issue. Now because the bank held on to my money, I will get an additional charge from them.
The bank withheld two check deposits I made 6 days ago on a Friday. The bank withheld the money and said it will be made available on Thursday. That's a very long time to hold on to checks. They decided not to make $100 available as they do when checks are deposited. Phone support told me the branch will be able to release the funds. The branch manager declined to help me and got snappy instead of offering a solution. Moreover, I called and asked for the service to avoid insufficient funds fees in advance. The branch further declined to assist when I brought up this issue. Now because the bank held on to my money, I will get an additional charge from them.