I attended my mothers wedding last month. I had convinced her to have her makeup professionally done and she called up Simply Skin because of a word of mouth referral. While they may or may not know how to do make up- I wouldn't know because despite our phone calls in the days prior to the wedding to get an arrival time- they were a no show/no call.
No show. No call. ... for A WEDDING. Maybe they were busy, maybe they took another client. Whatever the case- not even a phone call. Luckily my mother, being gracious as she is, didn't even call them out on it. But it should be known that this business took the care and consideration to not reply or show up for a very special day for someone. I made a few phone calls and we had her makeup done beautifully at Facial Expressions, a block away, who took us in short notice and made special accommodations to do so. We were lucky and very grateful.
I did make a courtesy call and left a message at Simply Skin to give them one chance to redeem themselves. I said, we hadn't heard from you so we had to do our make up elsewhere, if you were planning to show up, there is no need. No return call. No apology.
I am a wedding planner in a different state. I have just never seen anything like this before. I don't know how a bride in good conscious could put their day in careless hands. I wish more than that for my brides and certainly more for my mom.
All USA
I attended my mothers wedding last month. I had convinced her to have her makeup professionally done and she called up Simply Skin because of a word of mouth referral. While they may or may not know how to do make up- I wouldn't know because despite our phone calls in the days prior to the wedding to get an arrival time- they were a no show/no call. No show. No call. ... for A WEDDING. Maybe they were busy, maybe they took another client. Whatever the case- not even a phone call. Luckily my mother, being gracious as she is, didn't even call them out on it. But it should be known that this business took the care and consideration to not reply or show up for a very special day for someone. I made a few phone calls and we had her makeup done beautifully at Facial Expressions, a block away, who took us in short notice and made special accommodations to do so. We were lucky and very grateful. I did make a courtesy call and left a message at Simply Skin to give them one chance to redeem themselves. I said, we hadn't heard from you so we had to do our make up elsewhere, if you were planning to show up, there is no need. No return call. No apology. I am a wedding planner in a different state. I have just never seen anything like this before. I don't know how a bride in good conscious could put their day in careless hands. I wish more than that for my brides and certainly more for my mom.