Budget Rent A Car

I made a 4pm reservation on a Saturday. Called them at 3:45 to inform them I'm running 5 minutes late. I'm told they close exactly at 4 and wouldn't be able to fulfill my reservation unless I walked in at 4. I was told to call and have the reservation moved to a location that is open later. I call 1800 number and the reservation amount went up by 90%! Needless to say I'm never doing business with budget ever again.